How can I place an order?
Fill out the contact form on the respective service page you need services for with detailed instructions and artwork and proceed to checkout to make your payment. You will receive confirmation and your order on your email once you have successfully placed an order.
How can I receive a quote?
Fill out the contact form on the respective service page you need services for with detailed instructions and artwork, someone from our team will provide you with a quote.
What files do you require to digitize or vectorize an artwork?
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What formats do you offer on logo digitizing?
Most common file format is .DST which works on most machines, but some require other formats like .PES for Brothers and .EXP for Melco embroidery machines, we provide these file formats as well.
Do you only offer digitizing services or do you also provide sew-outs?
Both, we offer digitizing services as well as we provide sew out with left chest logo as an add on at small fee so receive best quality logo from our side.
What is your turnaround time?
Our typical turnaround time is 5-6 hours for left chest/cap logos during work hours but it could take a bit longer if the logo is complicated
How do you accept payment?
Our preferred method to receive payment is through PayPal, but we also accept bank transfers.
How much do you charge for edits and adjustments?
We don’t charge any fee for minor edits and adjustment.
